The Ford Motor Company is recalling almost 200,000 Mach-E SUVs. The company says a software problem could lead to a serious safety risk. The issue is dangerous to the car’s passengers.

The recall affects vehicles manufactured between February 24, 2020, and June 3, 2025. They were all made at Ford’s factory in Mexico.

Breaking Down the Problem

Ford Motor Co. says the electronic door latches of the Mustang Mach-E could malfunction. A software bug could cause the door latches to remain locked when the vehicle’s battery dips below 8.4 volts.

The issue means anyone left inside the car cannot open the doors from the inside. Even pulling hard at the interior release handles won’t help in some cases. This malfunction is dangerous for children or pets, especially during hot weather. They need to be able to leave the vehicle fast when necessary.

Drivers might see a warning message on the touchscreen when they turn off the vehicle. A message stating the vehicle’s low battery could mean it’s vulnerable to a latch malfunction.

The automobile manufacturer has received three official complaints of children locked inside. There were also four warranty claims in the US linked to the door latch issue.

What Consumers Can Do

Ford is advising Mach-E owners to head to their nearest Ford dealership. The company is providing a free software update.

Dealers will reprogram the powertrain control module. They’ll also fix the secondary onboard diagnostic control module. The software update extends the battery’s support time by 12 minutes. This helps prevent latch malfunctions when in low-voltage situations.

Owners can check Ford’s website to see if their vehicles are part of the recall.