Volkswagen Group of America has issued a voluntary recall of the ID4. The electric vehicles have a 2023 model year. The carmaker said doors on the ID4 could open while in motion. The company expects around 16,000 units to become affected by the issue.

Volkswagen told federal safety officers that the vehicles could have a faulty seal. The ID4s might have door handles allowing water to enter the circuit board. This can result in a sudden door opening. These incidents could occur once there’s an increase in lateral forces. This can happen when the car is traveling at a speed below 9 mph.

Car doors that open while in motion increase the odds of accidents and injuries.

Volkswagen also admitted to receiving around ten incident reports of doors opening.

What Should Consumers Do?

The Volkswagen Group assures ID4 owners that they’re working on a solution.

The company is set to send out interim letters. These will inform owners of the safety risks they are facing. Volkswagen expects the letters to become mailed no less than May 26, 2023. You can expect a second notice once the company has devised a remedy.

The company will shoulder the cost of any repairs for this recall.

Volkswagen will attempt to do its best to contact every ID4 owner. But the company might not reach them all. You can verify if your car is also affected by this recall order. You can do this by checking out the company’s recall page.

Car owners can also contact the company. They can call Volkswagen’s customer service hotline at (800) 893-5298. The number for this specific recall is 57J4.